The Pursuit of Social Security Disability Benefits in A Culture of Denial

In the recent months, high denial rates among those applying for Social Security benefits, has been the topic of immense concern. Investigations into denials of specific cases have caused some to call the Social Security Administration's strategies a "culture of denial." With only a 30-40% approval rate at Initial Application, this doesn't seem far from the truth. A report published by CBS news stated that most people do not bother to appeal a denial the first time they are disapproved for benefits. Almost two-thirds of all applicants give up after their first denial, meaning millions of Americans who paid into the system and quite possibly were deserving of benefits, never received assistance. Most of those that did continue fighting for benefits were faced with long wait times- lasting over 1 year, and often times, further denials.
After a two-month investigation, the CBS report called the denials part of a "system whose own standards have been called into question." The Social Security Administration's recent budget cuts and high staff turnover has resulted in longer back logs of cases, medical experts who are rendering opinions outside their specialties and inexperienced examiners being pressured to disapprove claims in order to keep costs down.
SSA Commissioner Michael Astrue commented that "it's a very tough standard…and you can argue whether that should be the standard or not, but I'm stuck with that." However, feedback from former employees of the Social Security Administration has caused a great deal of distress and apprehension among the disabled. Trisha Cardillo, a former Social Security employee who reviewed over 200 disability cases a month out of Ohio, has stated, "We're failing the disabled on a very large scale." She added that "there were a lot of times when I was fighting with management because I wanted to approve a claim…and I had to go through so many steps and - jump through so many hurdles to do that, it just seemed ridiculous." Cardillo explained that in essence, there is a "quota system" in which "each state has different numbers and they know that a certain percentage of people, once denied, will never file an appeal."
A prime example of the results yielded by this toughened standard is Mr. Robert Veneziali' case. He is a 38 year old applicant for disability benefits who is diagnosed with rapidly progressing Multiple Sclerosis. After applying for benefits, he was turned down and told that his case could be re-examined in another 18 months. Desperate for assistance, he turned to his congressman Rep. John Hall. Hall called for a federal investigation and stated that the treatment of people like Veneziali was "unconscionable." Another case we are dealing with in California involves a claimant who is diagnosed with end stage kidney disease, waiting for dialysis. This claimant has pages of supportive records and statements from his Kidney Specialist. However, his case was initially evaluated and denied by state agency reviewers who were not even doctors. Then, the case was reviewed and denied by a Social Security medical expert who was not a specialist in kidney diseases. Finally when it reached the hearing level, it was reviewed by staff at the San Diego Office of Disability, Adjudication and Review, and was denied an immediate award despite his dire, terminal condition.
With the assistance of congressional representatives who are voicing concerns over long wait times and high denial rates, perhaps the system that Social Security is currently operating under will be improved. Recently, due to concerns expressed by the public and Members of Congress, the Administration suspended some of their processes that were creating difficulties for claimants at the hearing level. After more than 500 comments were submitted criticizing the proposed rule that had put restrictions on the submission of evidence, Commissioner Astrue officially suspended that rule. This leaves open the possibility that with enough public concern and the assistance of our elected officials, the Social Security Administration will make changes to better the system and eventually this "culture of denial" will be transformed.


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Proving a Disability Based on Depression

It is estimated that today, approximately 19 million American adults are currently living with Major Depression. Major depression can be a debilitating disease that requires treatment in the form of medicine and therapy to resolve. For many Americans, depression affects their ability to function day to day and prevents them from holding a steady job. When trying to obtain Social Security Disability benefits due to Major Depression, it is important to know the criteria that Social Security uses to determine whether an individual’s depression is severe. This article will explain the evaluation process that Social Security decision makers use to evaluate a claimant’s case, and it will recommend ways to build up a strong case when applying for benefits.


What Social Security is Looking For?


Unlike physical impairments, where it’s easy to prove a disability using x-rays or blood tests, mental impairments are largely based on the subjective complaints an individual makes to their mental health doctors. Therefore, an individual alleging a disabling mental condition must be seeing a mental health professional. One of the first things Social Security looks for when evaluating a claim for benefits for depression is treatment records. A lack of treatment implies that the person is able to manage the depression by him or herself, and therefore the condition is not severe enough to prevent them from working. Missed appointments or gaps in the records tend to show that the individual either does not need help or is contributing to their impairment by not complying with proper treatment.

In the records themselves, Social Security looks for symptoms. For Major Depression, there must be consistent records stating that 4 of the following severe symptoms have persisted despite treatment: anhedonia or pervasive loss of interest in almost all activities, appetite disturbance with change in weight, sleep disturbance, psychomotor agitation or retardation, decreased energy, feelings of guilt or worthlessness, difficulty concentrating or thinking, thoughts of suicide, or hallucinations, delusions, or paranoid thinking.

Once it is determined that at least 4 of the above symptoms exist despite ongoing treatment, Social Security checks to see if the symptoms have lasted or will likely last at least 12 months.

Next, Social Security evaluates the impact these symptoms have on an individual’s ability to function. Though the symptoms may exist, they may be mild and therefore a person can potentially work despite the symptoms being present. However, if the symptoms are very severe, they would probably prevent the person from working at any job.

At this step, Social Security needs the help of a mental health expert to help determine the severity of the symptoms. A treating psychologist or psychiatrist is in the best position to provide an opinion as to the level of impairment their patient’s symptoms are causing. Specifically, Social Security is interested on how much an individual’s depressive symptoms interfere with their ability to perform activities of daily living, how much interference there is with normal social functioning, how much the depression effects a person’s ability to concentrate, persist or keep a working pace, and how many episodes of decompensation the depression has caused. If a treating doctor does not provide information on the severity of the claimant’s depression, one of Social Security’s medical examiners will provide such an opinion based on either an examination or a review of the records.


Presenting a Strong Case


Of course the most important part of proving a case for disability to be able to present treatment records. Not being able to afford treatment is not an excuse because there are free clinics and county mental health facilities that can assist those in dire financial shape. All claimants should have records to prove that they in fact do have a diagnosis of major depression.

It is important to discuss the symptoms of your depression with your doctor so that these symptoms can be written in your record.

To prove that the symptoms severely impact your ability to work, a statement from your doctor is necessary. Because a person’s treating doctor is most familiar with their case, that doctor’s opinion is usually given the most weight and therefore it’s vital to proving the case for disability. The opinion of the treating doctor can be in the form of a short narrative or can be provided as part of the doctor’s progress notes.

Social Security evaluators also look for in-patient stays at mental health facilities to determine if the individual shows signs of decompensation or an inability to function outside a highly structured living arrangement.

Another tool used to determine the severity of a claimant’s depression is their GAF, or Global Assessment of Functioning score. The GAF tells how well an individual functions in their life. Scores of less than 50 tend to show that an individual is below the normal level social functioning and has a significant impairment in this area.

Social Security red flags, which are often used as the basis for denials, are drug use and non-compliance. Claimants who use drugs or alcohol when they have depression are often denied because the effects of the substance cannot be distinguished from the effects of the mental impairment. Therefore, it is viewed as though the claimant is contributing to their disability. It is advantageous to have sustained sobriety from drugs and alcohol for at least 6 months before applying for disability benefits due to depression. Also, claimants who fail to take their medications are considered to be contributing to their impairment. Such cases are often denied because it is presumed that with proper medical management, the depression would resolve.


Therefore, to strengthen a case for disability based on depression, the following should be part of the record: consistent visits with the mental health doctor which state the symptoms of depression, compliance with medications, sobriety from street drugs and alcohol, and a supportive statement from the treating doctor which explains the level of impairment the depression causes in the individual.



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Budget Cuts in California Adversely Affecting the Disabled

Budget cuts and layoffs have seriously affected many citizens in California over the past year. Even our state’s disabled individuals are now feeling the pressure of this turbulent economic time. On February 20th, California Governor Schwarzenegger signed a spending plan that included proposed cuts to programs that assist the disabled such as IHSS (In Home Support Services) and SSI (Supplemental Social Security). These already limited programs will see further cut backs if California doesn’t receive $11 billion in federal funds to bridge the state’s budget gap.

IHSS is a program that helps individuals over 65 years of age, or disabled and blind individuals. The program provides various services such as housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.


SSI is a federal income supplement program funded by general tax revenues which is designed to help aged, blind, and disabled people who have little or no income. It provides individuals who meet the strict qualification requirements with cash to meet basic needs for food, clothing and shelter.

A spokesperson for the San Francisco regional office of the Social Security Administration, Lowell Kepke, stated, "The real question is whether or not California will cut SSI." Although the State Controller's Office is delaying payments for many human services programs beginning this month, according to Mr. Kepke, "SSI/SSP payments will be unchanged for March and April. As far as all future dates, California will have to make a request for a change." It remains to be seen whether the state will request a cut to these payments in May.

For disabled individuals living in the state of California, the idea of more cut backs is frightening. Take for example the case of Michelle Sanchez, a woman living in Sonoma County who is diagnosed with a disabling neurological disorder. She uses a wheel chair for ambulation and also utilizes the assistance of a service dog. Michelle lives in a special facility for disabled adults. Her monthly living expenses are covered in part by SSI, and she relies on caregivers who assist with cooking, cleaning and Michelle’s personal hygiene, paid for by IHSS. Michelle says, “I certainly hope the cuts don’t pass.” For Michelle, and those disabled individuals like her who depend heavily on government assistance, any cuts to SSI and IHSS will affect their quality of life.

Another aspect of the system that will be adversely affected by budge cuts is advocacy. Organizations such as the Mendocino County Health and Human Services Agency (MCDSS) hire advocates that assist disabled individuals apply for benefits. Pam Partee, a Social Security Advocate, works with the Temporary Assistance for Needy Families (TANF) and CalWORKS. Both are programs that provide Welfare-to-Work services and temporary cash grants to those who qualify. “It’s trying to get people back on their feet,” says Pam. “Many have never felt plugged into life. They’ve gotten used to feeling marginalized.” Pam says there is a considerable backlog of severely disabled people who were not on Social Security or General Assistance. She says that she assesses their cases and helps them get the benefits they need.

If SSI/SSP cuts go through, more than 1.3 million Californians will be affected. Particularly in Mendocino, 4,170 recipients stand to lose a total of $4,260,000 in grant payments. A reduction in funding for IHSS may cause a large set back in policy goals that aim to increase independent living for disabled individuals.

“It breaks our heart when [our clients] depend on us and we fail them,” says Pam. “If we can help them along, we help the community.”

Disability Benefits and the Diabetes Listing

Disability Benefits and the Diabetes Listing

by Rachel Slocombe

It is important to have a disability attorney handle your claim for disability benefits because disability attorneys understand the way claims are analyzed by a judge. Claims are decided per a five-step sequential analysis. One way a claimant can win disability benefits is on the third step of the analysis. At this step, the claimant’s disability is compared to Social Security’s listing of impairments. If the claimant’s condition rises to the level of severity described in the listings, the claimant will win. Disability attorneys work with the listings on a daily basis and understand what is necessary in order to satisfy them.

In order to be found eligible for disability benefits per Social Security’s listing for diabetes (9.08), an adult claimant must establish:

A. Neuropathy demonstrated by significant and persistent disorganization of motor function in two extremities resulting in sustained disturbance of gross and dexterous movements, or gait and station (see 11.00C); or
B. Acidosis occurring at least on the average of once every 2 months documented by appropriate blood chemical tests (pH or pC02 or bicarbonate levels); or
C. Retinitis proliferans; evaluate the visual impairment under the criteria in 2.02, 2.03, or 2.04.

Neuropathy
Neuropathy is considered disabling if it causes severe and lasting limitations in the use of the hands, arms, legs or feet. The listing uses the language “persistent disorganization of motor function.” This can be attributed to paralysis, tremor, ataxia, sensory disturbances, or any other involuntary movements. Whether or not the interference is enough to satisfy the requirements of the listing depends on the degree to which the impairment interferes with the claimant’s ability to ambulate effectively or use his/her fingers, hands and arms. Also, according to the language of the listing, two extremities must be involved.

Acidosis
The claimant must suffer from acidosis on average at least every two months, and this acidosis must be established by the chemical tests described in the listing. It is also important to note that if a claimant suffering from acidosis is not following a prescribed course of treatment in order to regulate his/her diabetes, he/she will have difficulty satisfying the listing. Well controlled diabetes is not a disabling condition, therefore, a claimant must at least try to regulate his or her condition through medical treatment. If the condition cannot be regulated in such a way despite a claimant’s best efforts to treat the condition, then the condition may rise to the level described in the listing.

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